Privacy Policy

Last updated: February 2026

1. Data Controller

Yoike Solutions Ltdy.
KRA PIN: [KRA-PIN]
Email: support@prontoparrot.com

2. Data We Collect

  • Email address
  • Full name (from ID verification and M-Pesa)
  • National ID or passport details
  • Phone number (M-Pesa registered)
  • M-Pesa verification details
  • Transaction history and conversion records
  • Wallet addresses (Base network)
  • Device and browser information
  • IP addresses

3. Purpose of Processing

  • KYC verification (identity confirmation)
  • Digital asset conversion processing
  • Tax compliance and reporting (KRA)
  • AML/CFT monitoring and compliance
  • Customer support and communication
  • Service improvement and analytics

4. Legal Basis

  • Consent: You consent to data processing during registration
  • Contractual necessity: Processing required to provide the conversion service
  • Legal obligation: Tax reporting (KRA), AML/CFT compliance, Virtual Asset Service Providers Act, 2025

5. Data Sharing

We share data with the following third parties only as necessary:

  • Smile ID: For identity verification (KYC)
  • Safaricom (Daraja): For M-Pesa name verification and disbursements
  • Coinbase: For payment processing
  • Kenya Revenue Authority (KRA): Tax compliance and reporting
  • Financial Reporting Centre (FRC): Suspicious transaction reports as required by law

6. Data Retention

  • Active account data: Retained during account lifetime
  • Financial records: 7 years (as required by KRA)
  • Personal data: Deleted within 30 days of account closure (except financial records)
  • Audit logs: 7 years for compliance

7. Your Rights

Under the Kenya Data Protection Act, 2019, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data (subject to legal retention requirements)
  • Portability: Request your data in a machine-readable format

To exercise these rights, contact us at support@prontoparrot.com

8. ODPC Registration

Yoike Solutions Ltdy. is registered with the Office of the Data Protection Commissioner (ODPC) in accordance with the Kenya Data Protection Act, 2019.

9. Contact

For data protection enquiries: support@prontoparrot.com